Off the back of new regulations to reduce gambling harm in physical casinos, a new scheme to bring about harm minimisation across the entire industry has been announced this week. The harm prevention strategy, known as the National Responsible Gambling Strategy, has been produced by the Responsible Gambling Strategy Board (RGSB).
Christopher Kelly, who acted as chair on the strategy, has held that the RGSB has no authority to bring about the strategy, rather that it must rely on the persuasiveness of its argument to inspire others in power to bring it to fruition. Continue reading
Gambling regulators aren't just monitoring casino's social responsibility in their TV advertising anymore. That social responsibility is being monitored within individual tweets. From 10th March, the big names in gambling such as Ladbrokes, Betfair, Paddy Power and William Hill will have to include responsible gambling messages regularly on their social media feeds.
The rules have been introduced by the Senet Group, a gambling watchdog who aims for the promotion of responsible gambling within the industry. Continue reading
The UKGC has released a report in the wake of Paddy Power's recent protocol failings. The events leading up to the report included Paddy Power mishandling 2 customers in their betting shops and then failing to prevent money laundering with a third online customer. Paddy Power voluntarily pledged to give £280,000 to a socially responsible cause, following the findings of the report.
The UKGC have compiled a report on the whole affair and published their conclusions on how to avoid similar events in the future. Continue reading
There's always been a reputation with online casinos, that they're the wild west of the gambling world. With no people around and no one watching, the enviroment of an online casino is seen as a place where people are ignored and their problems made their own.
All players can be put at risk by their casinos if there's no good safeguards. For this with a gambling addiction, this is especially serious. But in the last few years, gambling regulators like the UKGC, have been making leaps and bounds in protecting people who are at risk. So if you're simply interested, or have thought you might be one of those at risk, these are the steps that you can take and that have been made to make the online casino a safer place to bet. Continue reading
The ODR, also known as the European Online Dispute Resolution Platform, is a Europe wide disputes system that is set to govern how all complaints take place between customers and businesses that operate within the EU.
This especially applies to remote gambling. Now if there's any disputes that you want to take up with a casino, but they operate within or outside of the UK, the ODR platform is the place to handle that dispute. It launches properly on the 15th February, but their site has just gone live. Before that official launch, let's get to grips with how it works and how you can use it. Continue reading
Last year we wrote about the incoming reality checks that the UKGC planned to bring into effect from November 2015. Reality checks were suggested by the UKGC as the best way for casinos to keep players informed about how much time they were spending and to remind them to stop if need be.
Since then, little has been mentioned about the specifics of how reality checks will be implemented, even though we're in the period where they should be being set up. So how will they effect our casino time? The UKGC has finally gone on record to explicitly lay out their introduction in their January newsletter. So let's break down their recent announcement and see if it answers the burning questions we all have. Continue reading
The UKGC is changing the way it tests and regulates remote gambling software and it wants you to have your say. The floor is open until the 11th of February for people to voice their thoughts on the UKGC's recent changes to how they regulate and test remote gambling software. Below, we'll go into the changes they want to bring about, the general goals they're aiming for and what you can do to be part of the discussion. Continue reading
Sarah Harrison was sworn in the as the new CEO of the UKGC back in October. In a recent speech at the Harm Minimisation Conference hosted by the Responsible Gambling Trust, Harrison gave some time to listing the main concerns and expectations required from the gambling industry into the future.
Given that Harrison is in charge of the regulation body behind our favourite hobby, we thought it'd be good to take a look at her expectations and see what insight they give us into the UKGC's plans heading in to future. Continue reading
The remote gambling market is growing year on year. On Thursday the UKGC released stats which cover the growth of the online gambling market between April 2014 – March 2015.
This is good news all round, but this new set of data is interesting for one other particular reason and that is that it is the first batch of statistics to include the period since November 2014. The date since the UKGC changed the licencing laws to make all remote casinos operating within the UK, to sign up to their regulation and licences. Continue reading
The Responsible Gambling Trust (RGT) is offering £580,000 to programs aimed at schools in order to demonstrably reduce the harm done by gambling related activities.
The charity has awarded grants to five education institutions who specialize in protecting vulnerable groups such as young people and the homeless. The RGT hopes these education initiatives will focus their attention on the dangers of gambling to educate secondary school students. Continue reading