New casinos have it tough. Not only do they need to stand out in the crowd, but they also need to take on long-established casinos and offer the players something new and unique. 21.co.uk casino does exactly that. Launched last year, it offers a luxurious casino experience with a high emphasis on the exclusive VIP programme and rewards. Besides the traditional casino setting and the live dealer games, there are also tonnes of exciting slot games, a £1,000 welcome bonus package and the wagering requirements are quite attractive. Let’s give it a go!
Click to read whichever section tickles your fancy.
|Licensed in||Alderney Gambling Commission|
|Software Provider(s)||IGT, Realistic Games, Bally, Microgaming|
|Casino Type||Mobile and desktop|
|Helpline number||No telephone support|
|Help email||[email protected]|
|Number of Games||241 games (slots, table games, video poker, instant win, live dealer)|
|Bonuses||£1,000 Welcome Package|
|Wagering Requirements||Moderate/hard difficulty (25 times on welcome bonuses, for example)|
|Deposit Methods||VISA, VISA Electron, MasterCard, Maestro, Ukash|
|Withdrawal Methods||VISA, VISA Electron, MasterCard, Maestro|
|Pros||Lots of high quality games|
|Cons||Limited banking options, undeveloped social presence|
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21.co.uk casino has quite a hefty collection of games. The most popular, the most successful, the most award-winning – they’ve got almost any game you could ever wish for. Not only is there a countless number of slots, featuring everyone’s faves like Rainbow Riches and Game of Thrones, but there is also video poker of all varieties, instant win games, table games and live casino rooms to enjoy.
Whereas this might not sound like 21.co.uk casino stands out in the industry featuring the same games like countless other online casinos, the games are categorized, each game has a thorough description, arranged beautifully and the gameplay works seamlessly. So those, who want to play their most favourite games in a gorgeous environment will be in the right place. Lastly, those who seek massive jackpots will also be delighted as the total jackpot consistently reaches £6,000,000 and the mega jackpot hovers around a million pound mark!
Not only is the environment at 21.co.uk casino luxurious. So are their bonuses. A hefty £1,000 awaits every player that joins the casino. All in all, the maximum welcome bonus you can receive is a whopping £1,000, of course with 25x wagering requirement and a 30 day expiry date attached to it.
The bonus is split into three parts:
- The £500 deposit bonus – upon making your first deposit, the casino matches your bonus 100%, so it doesn’t matter if you have an extra tenner to spare or an entire £500 to splurge, you’ll get double the amount of that you deposit to play with
- £250 reload – deposit a tenner or more and you will get half of the sum (up to £250) extra. So if you deposit £200, you will get an extra £100 to play with on slots, poker or live dealer games. Just make sure you use the code R1 to claim this bonus.
- £250 reload – no, you aren’t seeing double and you read it right, another reload! Enter the code R2 when you make yet another deposit of £10 or more and a 50% reload of up to £250.
This is where things get a bit more dismal for the regular players. To put it in a straight-forward way, there aren’t that many promotional offers to go by at 21.co.uk casino. Although the website advertises daily cash bonuses, bespoke offers, bad-beat cashbacks and other rewards, the information as to what the particular promotions are isn’t readily available on the website. Throughout the period that I was registered at the casino, I didn’t receive a single promotional offer, either via email or via my account.
While it might just be the fact that I didn’t spend that long with the casino, it has remained unclear as to what promotions would actually be available to me. A quick dig through the casino review websites revealed that other players are also unhappy about the amount of the promotions on offer, although perhaps there are many more promotions once you are a loyal and established player. Also, keep an eye on our promotions section, because we highlight every great promo offer that comes through. Maybe the next one will be from 21.co.uk casino?
Simplicity seems to be the key-word at 21.co.uk casino. Whereas you can easily get lost in the countless banking options at other casinos, at 21.co.uk, there are six easy ways to deposit. VISA debit and Electron card holders, VISA, Maestro and Mastercard credit card owners and Ukash users can all effortlessly deposit at 21.co.uk. And with a reasonable minimum depositing amount of £10, all that this online casino is lacking in terms of banking options is an e-wallet payment method. A simple addition of Skrill, for example, would make it so much easier. After all, it most often is the most convenient and cheapest way to deposit.
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Withdrawal methods are exactly the same as deposit methods, with the exception of Ukash, which obviously isn’t available as a way to withdraw. You can only withdraw to the card that you used to deposit, similarly to other casinos, and the minimum withdrawal amount is £20. All fair and square.
Luxury or Simplicity? Luxurious Simplicity
There are two vastly different types of casinos: the ones which go for that luxurious, sophisticated feel and those that strive for a more lively, friendly and approachable look. 21.co.uk casino steers clearly towards the luxury side of things that will most definitely appeal to those who like the black and cool-blue graphics and the smooth interface. The entire approach of the casino is no-frills: there aren’t too many promotions or confusing gameplay schemes, there aren’t any many banking options either. So if you are a minimalist, who enjoys uncluttered spaces and order, 21.co.uk casino might as well be your best bet.
Although the casino does impress with its great selection of games, a massive-sized welcome bonus package and a luxurious gaming atmosphere, there are still some clear places for improvement. The lack of 24/7 customer support, not even to mention the lack of telephone support, is something that we shouldn’t come across at a casino that claims to be all about luxury and sophistication. They should also fulfil their users’ every wish at any time, and at this moment, the players could really do with more promotions and an e-wallet banking option.
Last updated by: Martina, 2 February 2015